Terms of Conditions

Detailed Description of Goods and/or Services

Perpetual Health (Pty) Ltd is an e-commerce store in the organic and natural product industry.

Agreement of Sale

An agreement of sale between Perpetual Health (Pty) Ltd and a customer is only valid once payment has been made and the company receives proof of payment. Up until this point all goods remain the property of Perpetual Health (Pty) Ltd.

Customer Privacy Policy

Perpetual Health (Pty) Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded here.

Perpetual Health (Pty) Ltd respects your privacy. This means that any and all of the personal information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned. Any information you provide will be held with the utmost care and will only be used to process your order and to provide you with the best possible service. If you have any questions, please feel free to email us (see contact us).

Payment Options Accepted

Payment may be made via Visa, MasterCard and American Express credit cards or via bank transfer or cash deposit into the Perpetual Health (Pty) Ltd account, the details of which will be provided during the checkout process.

Credit Card Acquiring and Security

Credit card transactions will be acquired for Perpetual Health (Pty) Ltd via Virtual Card Services who use the strictest forms of encryption.

Customer Details Separate from Card Details

Customer details will be stored by Perpetual Health (Pty) Ltd separately from card details which are entered by the customer on the Virtual Card Services secure payment terminal. For more detail on Virtual Card Services visit the Virtual Card Services website.

Merchant outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. The transaction currency is South African Rand (ZAR).

Responsibility

Perpetual Health (Pty) Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Disclaimer

It is our mission that all information on this website is as accurate and up to date as possible, and that all products promoted cause no harm to our customers or the environment. However, due to the possibility of human and technical error, Perpetual Health (Pty) Ltd accepts no responsibility for the accuracy or completeness of information provided on the website. Neither do we accept responsibility for any adverse reactions that any of our products may cause. While we have taken every reasonable measure to ensure that the products promoted on this website are of the highest quality and safety, the recommendations on this site are not the advice of a medical practitioner. We therefore advise the consultation of a medical practitioner if there is ever any doubt as to the use of the products.

Use of the Website

This site may be used by customers to browse the content and products and to make legitimate purchases. Persons may not use this site for any purposes such as fraudulent or speculative transactions or to copy, reproduce, republish or redistribute any of the images or content available on the site.

Country of Domicile

This website is governed by the laws of South Africa and Perpetual Health (Pty) Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature: PO Box 1896, Sunvalley, 7985

Variation

Perpetual Health (Pty) Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company Information

This website is run by Perpetual Health (Pty) Ltd based in South Africa.

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